The grieving parents of a young woman — who died from a deadly infection after being ramped outside Royal Perth Hospital — have reflected on the Coroner’s inquiry findings, saying their daughter died an “extremely traumatic” and “manifestly inhumane” death and that WA’s healthcare system still needs changes.
Geraldton woman Ashleigh Hunter, 26, died when she was rushed to Royal Perth Hospital with a deadly sepsis infection and meningococcal on December 27, 2019.
But overcrowding inside the hospital’s emergency room and a lack of available beds meant her ambulance was left ramped outside and she ultimately suffered a painful death after was finally triaged into the emergency room.
Her death was probed in an inquest held in November last year.
Delivering the scathing findings this week State Coroner Ros Fogliani established that the 26-year-old was fundamentally let down by the health system.
Speaking for the first time publicly after their daughter’s inquest findings were released, the 26-year-old’s parents Kim and Kellie Hunter
Ashleigh worked as a “blossoming” and “passionate” accountant, who worked alongside her father as well as volunteering at the cat shelter.
“Like every 26-year-old she made her mistakes but she was a good person who gave back to the community. She wasn’t a burden to anybody,” Mrs Hunter said.
“She was a valuable member of the community with much more give.”
Mr Hunter said the family was disappointed the healthcare system had not changed in the four years since her death.
“She died a lonely horrible death,” Mr Hunter said.
“Nobody in this state deserves that . . . Now, the system hasn’t changed a lot since Ashleigh passed away four years ago. It’s gotten worse in a lot of cases.
“Ramping numbers are up. And there’s nothing that the state government seems to be doing about trying to change the situation.
“Hopefully by telling her story today, people in this state will suddenly realize that there’s a chance if you go to hospital that you’re not going to survive.”
Mr Hunter said although Ashleigh’s condition was critical and she may not have survived, how she died was unacceptable.
“She was not far out of the car park, she received no medical intervention for pain and she was in excruciating pain,” he said.
“She was rolling around on the stretcher in pain and nobody addressed that pain because of where she was placed.
“She was outside the ED, they couldn’t address her pain management because of hospital rules . . . And so she died a very painful death.
“The last words that she uttered was ‘help me it hurts’”.
In a scathing conclusion, Ms Fogliani said while Ms Hunter’s chances of survival, even with immediate medical treatment, were very slim, there was still a chance she could’ve been saved.
“The quality of the care and treatment afforded to Ashleigh was below the standard that ought to be expected of a public hospital in Western Australia,” Ms Fogliani said.
Ms Fogliani said Ms Hunter died a horrific death.
“Ashleigh died in pain, most of her time spent waiting outside the emergency department with no access to pain relief,” she said.
“At the end of her life, she was having trouble articulating the area of her pain and was only able to place her shaking hands over her abdominal area in response to questions about pain. It should not have happened like this.”
WA Health Minister Amber-Jade Sanderson on Wednesday said her government had put significant investment into fixing many aspects of the health care system, ambulance ramping, and implementing the recommendations.
“I’d like to extend my deepest condolences to Ashleigh Hunter’s family. I am sorry for the pain and loss of their loved one, and I want them to know that a lot has changed since 2019,” she said.
“We have invested $452 million in reforms to improve access to emergency care across the system and as a result we are starting to see significant improvements in ambulance ramping.
“This includes the State Health Operations Centre which will see WA Health and St John co-located to improve coordination across the entire patient journey.
“Royal Perth Hospital has already begun implementing a digital medical records project to replace patients’ paper medical records. Similar work is being undertaken by hospitals across the State.
“The Cook Government is also committed to rolling out an electronic medical record across the public health system.”