McDonald’s suffers global tech outage forcing some restaurants to halt operations

A sign for the U.S. fast food restaurant chain McDonald’s is seen outside one of their restaurants in Sint-Pieters-Leeuw, near Brussels, Belgium March 4, 2024. 

Yves Herman | Reuters

McDonald’s suffered a system failure on Friday that left many customers in many parts of the world unable to order food.

A spokesperson for the Australian unit of the fast food chain reportedly said it was working to resolve the issue as soon as possible. McDonald’s Japan took to social media site X to say that operations at stores nationwide were temporarily suspended.

“We apologize for any inconvenience caused to our customers,” it said.

On Downdetector, a website which tracks when apps and websites are having technical difficulties, there was a spike in reports of issues with the McDonald’s app in Australia around 2:00 a.m. ET on Friday.

There was also a spike in reports of issues with the McDonald’s app in the U.K. around the same time, with further reports of issues at around 5:00 a.m. ET, according to Downdetector.

This is a breaking news story, please check back later for more.

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