Australia Post is cutting its letter delivery in half. Here’s what it means for you

Popping a letter or a card in the post? From next week, snail mail will be even slower than it is now. Australia Post will start to deliver letters only every second day from next week, as the postal service undergoes a business-model shake-up. From Monday, Australians can expect a reduction in the frequency of … Read more

Australia Post CEO says banks need to help with cash for the regions as demand grows for Bank@Post services

Regional and remote parts of Australia are relying on local post offices to do their banking, Australia Post claims, forcing it to fly cash in and out due to high demand in those areas — a practice the company says is “not sustainable”. Australia Post CEO Paul Graham on Tuesday told a senate estimates hearing … Read more

Australia Post cutoffs for parcels to arrive in time for Christmas loom this week

Australians who want their loved ones to receive their gifts before Christmas have less than 24 hours to send their parcels before the official cut-off. Items posted to and from metro locations in every state except for WA and the NT need to be sent by end of business on Monday to get to their … Read more

Customer reveals bizarre message exchange with Australia Post: ‘Hilariously bad’

An Australia Post customer has shared a bizarre online exchange they had with the company’s AI chatbot. The customer shared the typed conversation, in which they were attempting to update their mailing address, via a post on social media. WATCH THE VIDEO ABOVE: AusPost customer shares strange interaction with AI chatbot. The exchange starts off … Read more

Australia Post to deliver letters every second day with big focus on parcels

A lost love for letters means posties will only deliver them to most Australians every second day, but parcels will still be dropped off daily. After recording a $200 million loss, Australia Post is shifting its priorities to packages, with half a billion parcels delivered to people in the last financial year. Postal workers were … Read more

Australia Post deadlines loom for Christmas gifts to be delivered on time

Australia Post expects to deliver millions of parcels in the lead-up to Christmas this year, with customers urged to send their gifts before cut-off dates so they arrive on time. Last year, about 52 million parcels were delivered in December alone, with some delivered on a Christmas Eve Saturday to ensure floods in NSW and … Read more