The little-known loophole in Coles ‘free’ scanning policy you need to know about

A Coles shopper has lifted the lid on a little-known loophole with the supermarket giant’s “Promise on Price Scanning” policy. The retailer’s scanning promise explains that customers are entitled to receive an item for free if it scans at a more expensive price than what was advertised. “All Coles supermarkets apply our Promise on Price … Read more

Dumpster diving on the rise in Australia due to rising grocery costs

Rising prices at checkouts have forced a growing number of Australians to resort to dumpster diving, an inquiry has heard, while supermarkets are accused of wasting food. A Senate probe into supermarket prices was told cost of living pressures had led to many people skipping meals altogether, or sourcing food that had been thrown out. … Read more

Coles shopper’s wild theory about supermarket’s iconic logo stuns social media: ‘What? No way!’

A Coles customer has sparked debate after sharing her wild theory about the supermarket’s iconic logo. Sharing on social media, the eagle-eyed shopper — who uses the handle @sammymalcolm1 — asked followers to take a closer look at the red and orange ball that was part of Coles’ logo for decades. WATCH VIDEO ABOVE: What … Read more

Why Kununurra Coles in WA has temporarily stopped offering customers cash

The regional banking crisis is having unexpected consequences, with a Coles in Western Australia now having to pause cash-out in its store due to excessive demand. The Coles in Kununurra has experienced an increase in demand for in-store cash-out services following the closure of some bank branches in town. Coles says this is a temporary … Read more

Coles shopper and cancer sufferer felt ‘violated’ after checkout worker asks him to lift his shirt

A cancer sufferer has said he felt he was “violated” and made to feel “like a criminal” after a Coles worker asked him to lift his shirt in the self-serve checkout area of his local store. Queensland customer Tony Jones, 39, said complications arising from bowel cancer had left him with a “very large” hernia, … Read more

Coles blames high supermarket prices on suppliers and farmers in Senate inquiry

A key driver of supermarket price increases has been down to requests for hikes by suppliers and farmers, Coles has told a parliamentary inquiry. In a submission to a committee on supermarket prices, Coles said it has received on average more than 70 requests a week from suppliers and farmers, which was almost double the … Read more

‘Scathing’ report says Australians being ripped off by banks, supermarkets, energy providers and airlines

Economic experts have slammed companies accused of price gouging in a scathing new report accusing supermarkets, energy providers and even airlines of driving up costs for bigger profits. University of Melbourne’s economics professor Allan Fels has delivered an 80-page report to the National Press Club of Australia recommending an investigation into “exploitative business pricing”. WATCH … Read more