Coles CEO admits ‘we don’t always get it right’ as boss fronts senate after Woolworths grilling

The chief executive of Coles has admitted the supermarket giant had let down its suppliers following claims the company was underpricing the wholesale value of goods. Speaking before a Senate inquiry into supermarket prices, Coles boss Leah Weckert said the chain needed to improve its relationships with suppliers. It comes following previous allegations at the … Read more

Coles Cannon Hill manager Dean Andrew Stevenson jailed for $90,000 theft from supermarket giant

A Coles store boss who was “caught red-handed with $38,770 in cash” as he attempted to fleece the supermarket giant of more than $90,000 has been jailed. Dean Andrew Stevenson, 32, managed the Cannon Hill store in Brisbane’s east in 2020 and 2021 in a role that gave him passcodes to access receptacles containing huge … Read more

Coles reduces cash withdrawal limit amid Armaguard money woes

Coles has resumed Armaguard cash deliveries with the money transit company, following a brief pause this week. It comes as the grocery giant has reduced money withdrawal limits in supermarkets from $400 to $200, as concerns grow about the future of the currency handling company. “Coles can confirm that normal cash collection and processing services … Read more

Coles confirms major change to popular service, sparking outrage: ‘Disappointed’

Coles has attracted criticism over a controversial change to one of its most popular services. The supermarket giant has confirmed a new trial with the way it releases its weekly specials catalogues to customers. Traditionally, Coles shoppers have been able to access a “Sneak Peek” of the supermarket’s weekly catalogue – which advertise specials available … Read more

Popular Coles and Woolworths items affected by ‘shrinkflation’ revealed in new Choice report

Several popular grocery items struck by “shrinkflation” have been identified, showing where customers already feeling the pinch at the checkout are now getting even less value for their money. Shrinkflation is a term used to describe items that have been reduced in size or weight, with the price remaining the same. WATCH THE VIDEO ABOVE: … Read more

The little-known loophole in Coles ‘free’ scanning policy you need to know about

A Coles shopper has lifted the lid on a little-known loophole with the supermarket giant’s “Promise on Price Scanning” policy. The retailer’s scanning promise explains that customers are entitled to receive an item for free if it scans at a more expensive price than what was advertised. “All Coles supermarkets apply our Promise on Price … Read more

Dumpster diving on the rise in Australia due to rising grocery costs

Rising prices at checkouts have forced a growing number of Australians to resort to dumpster diving, an inquiry has heard, while supermarkets are accused of wasting food. A Senate probe into supermarket prices was told cost of living pressures had led to many people skipping meals altogether, or sourcing food that had been thrown out. … Read more