Amazon says 60% of Prime orders are arriving same day or next day

Products are seen at an Amazon fulfillment center where they are being sorted and shipped out as same-day orders during Cyber Monday at the Same-Day Delivery Facility Fulfillment Center in Tampa, Florida, on Nov. 27, 2023. Octavio Jones | Getty Images News | Getty Images Amazon says it is getting even more packages to customers … Read more

China’s Suzhou city plans supercharged cross-border e-commerce business after Shein and Temu success

The hi-tech manufacturing hub of Suzhou has unveiled a plan to double the city’s cross-border e-commerce annually for the next three years, as it looks to tap into the growing influence of Chinese platforms such as Shein and PPD Holdings’ Temu. The municipal government of the city in eastern Jiangsu province has issued a policy … Read more

Alibaba founder Jack Ma re-emerges with praise of ‘transformations’

Jack Ma, founder of Alibaba, reappeared in the public view in China for the first time in months. Alibaba then announced a huge reorganization of its business. Experts see the move as a signal that the Chinese government is softening its stance toward tech giants after a crackdown that began in late 2020. Jean Chung … Read more

TikTok Shop’s Era of Super Subsidies Is Ending

The days of buying ultracheap stuff on TikTok Shop may be winding down. Starting today, the fees TikTok charges sellers increase from 2 percent to 6 percent of the price of each order. They will creep up to 8 percent in July. The changes may mark a crucial moment for people who shop on TikTok … Read more

Indonesian logistics giant J&T turns first profit in China, making up bulk of its revenue, despite price war

Indonesian logistics company J&T Global Express reported its first annual profit in China despite an escalating industry price war in its first earnings report since going public in Hong Kong last October. The company recorded a gross profit of US$58.8 million and adjusted earnings before interest, taxes and amortisation of US$30.7 million in China last … Read more

Why direct-to-consumer darlings Casper, Allbirds, Peloton now struggle

The direct-to-consumer boom is coming to an end. A once-bustling group of companies, backed by billions in venture capital funding, saw a record year for IPOs in 2021. Now, three years later, most of those direct-to-consumer, or DTC, companies still struggle with profitability. “It’s that profitability angle now that demarcates the winners in DTC from … Read more

Alibaba (BABA) Q3 2023 earnings report for December quarter

Alibaba is operating in Suqian City, Jiangsu Province, China, on December 29, 2023. Costfoto | Nurphoto | Getty Images Shares of Alibaba jumped in premarket trade, as the company missed market expectations for revenue in the December quarter, but announced it is increasing the size of its share buyback program by $25 billion. U.S.-listed shares … Read more

New consumer brands grab market share in China, South Korea: Bain & Co

Customers shop at a supermarket in Qingzhou city, East China’s Shandong province on Jan 12, 2024.  Future Publishing | Future Publishing | Getty Images The rise of online shopping, social media and easier access to factories are driving the growth of new consumer brands in parts of Asia — putting pressure on traditional industry giants. … Read more

Gen Zers lead the way in Singapore’s online shopping space

Logos of online social media and social networking sites displayed on a smartphone screen on August 01, 2023 in Bath, England. Matt Cardy | Getty Images News | Getty Images SINGAPORE — As more businesses turn to social media to sell their merchandise, online shoppers in Singapore are exploring new buying experiences — and Gen … Read more

ByteDance’s Douyin makes instant refunds mandatory, following PDD, Taobao and JD.com amid fierce e-commerce competition

Douyin, the Chinese version of TikTok that is betting big on e-commerce, has made its “express refund” policy mandatory, forcing merchants to immediately return money to consumers upon request to compete with similar offerings on Taobao and Pinduoduo. The platform operated by Beijing-based ByteDance, which added a shopping channel in 2019, allows users to get … Read more