ByteDance’s Douyin makes instant refunds mandatory, following PDD, Taobao and JD.com amid fierce e-commerce competition

Douyin, the Chinese version of TikTok that is betting big on e-commerce, has made its “express refund” policy mandatory, forcing merchants to immediately return money to consumers upon request to compete with similar offerings on Taobao and Pinduoduo. The platform operated by Beijing-based ByteDance, which added a shopping channel in 2019, allows users to get … Read more

Alibaba injects extra $634 million into Lazada

Translated by Nicola Mira Published Dec 18, 2023 Chinese e-commerce giant Alibaba continues to pour money into Lazada. The group has reportedly invested an additional $634 million (€581 million) in its Singapore-based e-tail subsidiary. The aim is to bolster Lazada as it faces increasing competition from TikTok and other pure players in South-East Asia. Lazada … Read more